Requirements for the implementation of SAP C/4HANA?

The SAP Hybris Cloud for Customer (SAP C4C) was SAP's offering for customer service and sales since 2013. In 2018, SAP began bundling its cloud-based marketing, sales, service, and retail applications as the SAP C/4HANA Suite. The new CRM cloud solution is called SAP C/4HANA Cloud. SAP combines the entire CRM portfolio under the term SAP Customer Experience.